To add the device into the APP, select "Server List" on the left. Hit the three dots icon, then select "Scan code to add" to scan the QR code on the device or "Mamually add" to add the device byentering the QR code mamually. ...

For Eyeonet mobile app, you can search and download Eyeincloud in APP Store or Google Play.

Description Eyeincloud push notification set up on the App. No further steps on NVR/DVR are required. Snapshots will show each step. Home page Enable Device Notification Function Camera Selection Push Status - Subscribed Rec...

1.Phenomenon 1.Input all the information as required, still showing Test Failed! 2.Test Success under Network-Email settings, and setup email trigger for motion alarm, but still cannot get email when a motion detected trigger email sending ou...

If you have set Gmail as sender Email address under Email settings of your NVR or DVR, but there is no Alarm Push Message sending from your Gmail account even through the alarm is triggered. Please try the following steps, and then check whether it...

Phenomenon When trying to connect NVR via P2P, the error message is device is offline. Analysis Check whether the settings of UPNP/NAT/Port are correct. NAT setting: Website: On NVR: UPNP setting: Website: Solution...

Step 1: Make your DVR/NVR IP address as static IP respective to your router IP series. （Make sure your router connected the public IP, otherwise it can’t work with DDNS）. For example: DVR/NVR: settings -> Network -> TCP/IP -> assign stat...

Here we can try three steps to fix the problem. If you cannot receive any push message at all, please try step one and two; if you get push messages delay, please check with step three. Step one, Related settings on N9000 side. 1．Check the Push S...

This article will tell you how to connect IP camera by RTSP. Operation Procedure Main stream: rtsp://IP address:port number/profile1 Sub stream: rtsp://IP address:port number/profile2 default TCP port: 554 Example: ...

This article will tell you how to connect NVR by RTSP. Operation Procedure Open network stream under media in VCL media player, paste the above rtsp and click play. The video from NVR will be shown from the start in VCL. ...

If you have a new cellphone and need to transfer the existing devices on the EyeInCloud APP from the old one. You can follow the steps to create a Generate Device Cards. Step 1: Select "Generate Device Cards" on the device List Step 2: ...