What can I do if unable to connect to eyeonet device via P2P (device is offline)
- 14 Feb 2022
- 1 Minute to read
- PDF
What can I do if unable to connect to eyeonet device via P2P (device is offline)
- Updated on 14 Feb 2022
- 1 Minute to read
- PDF
Article Summary
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- Phenomenon
When trying to connect NVR via P2P, the error message is device is offline.
- Analysis Check whether the settings of UPNP/NAT/Port are correct.
NAT setting:
Website:
On NVR:
UPNP setting:
Website:
- Solution Confirm the setting of UPNP/NAT/Port are correct. If all the information is correct, still unable to connect the device, please contact technical support for further analysis.
Tags: P2P