There are two methods to try if the AVI video cannot be played by Windows Media Player. Please have a try. Method 1： Our video compression format is in H265 or H264, the codec ability of windows media player is not able to play directly. If you ...

Phenomenon After update the Configuration Backup File of the other recorder, you may get an error: SN is conflict with other devices. Then you can check under Basic, QR CODE（SN）has been changed to a different one from the one before. ...

Introduction Follow the instruction to back up video from Eyeincloud to your PC. Open Eyeincloud Software, Enter Stroage Playback under Home page Select Camera Channel, Date, and click Search, click video time bar to find the event ...

Phenomenon DVR Analog channel playback not fluent. Analog channel is slow to show image, or the picture is stuck and not complete. Analysis The Video Format of DVR and camera video system is different. The frame rate of t...

Description Tutorial video for EYEONET Recorder Backup Methods, introduce 4 different ways to backup the videos. (Short cut, by time slice, by time, by events)