What should I do when eyeonet DVR Analog channel playback not fluent?

  • Published on Feb 14, 2022
  • 1 minute(s) read
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  1. Phenomenon

DVR Analog channel playback not fluent. Analog channel is slow to show image, or the picture is stuck and not complete.

  1. Analysis

  2. The Video Format of DVR and camera video system is different.
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  3. The frame rate of the analog channel camera is too low.

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  1. The poor CPU performance causes frame loss.

  2. Solution

  3. Please make sure that the video format of DVR and Analog camera are the same. 2. Whether the analog channel playback has the same phenomenon as Live Preview; 3. Please check whether the recording FPS and Max Bitrate value is too low. There are two record modes: auto mode and manual mode. Please go to Basic – Settings – Record – Event Recording Settings, change the FPS and Max Bitrate to higher value, then record and check whether playback can work well.

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  1. Please confirm the following details for analysis while playback:

(1) whether it will be stuck when it is powered on, or how long it will appear

(2) whether the stuck phenomenon is always existing or happening occasionally;

  1. If the above settings cannot help you, please contact technical support.