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Phenomenon IPC (under the other brands) is connected to the NVR but unable to show video facing compatibility issue.
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Analysis a. Check whether the version of IPC is latest. The old version IPC might face some onvif compatibility issue
a. Check the onvif username/password/port/Address on NVR.
#sometimes there is special Onvif port in IPC, please check the port information through website in IPC #
b. Check motion/onvif protocol setting on NVR
c. Do the comparison tests with Onvif Device Manager.
- Solution
a. Update the IPC firmware version of device.
b. Correct the username/password/port/Address .(Check onvif port information if contains )
c. Switch on Onvif protocol
d. Contact the IPC brand manufacturer for further analysis.
e. The other issue please contact our technical support for further analysis.