How to reset Eyeonet DVR/NVR password?

  • Updated on Jul 10, 2023
  • Published on Feb 14, 2022
  • 1 minute(s) read
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Description
This is a guide for Eyeonet DVR/NVR password reset. This type of reset involves 2 steps, collecting unit information to email us & receiving security code for the unit.

Step 1
Login page -> Retrieve password

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-> Dynamic password reset

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Take a snapshot by your phone and send it to the following email address.

Note: Please note your dealer's company name, we will send back code after verifying the account information.

support@ametagroup.com

  • Only accept dealer or installer require, end user/ customer need to refer to dealer/ installer.
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Once the system generates the code, we will send it to you as soon as possible.

Note:

  1. Do a password reset on weekdays, so you can get a quick response from us. Request on weekends may result in a delayed reply.

  2. Don't leave the Dynamic Reset Page unill we send the security code to you.
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Step 2
Insert the security code in the textfield below.

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Then the Reset Success Dialog box will show up.