How to reset password for Akuvox intercom
  • 12 Sep 2022
  • 1 Minute to read
  • PDF

How to reset password for Akuvox intercom

  • PDF

1. Reset by Device Screen

A. Please enter 9999 in the dial page, then enter 3888 into the project setting interface.
B. Choose Restore, then Confirm to reset.
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2. Reset password via Akuvox Cloud

 If the device is connected to Akuvox Cloud, then you can use autop parameters to reset the password: 

A. Go to the device info page, click the ‘Info’ button.
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B. On the device Info page, click the Setting button;
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C. On the Settings page

Fill in auto provision parameter: Config.Settings.WEB_LOGIN.Password = admin
Click Once Autop button
Click Submit to apply the changes;
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D. If changes are not applied immediately, please reboot the phone;

3. Reset password via device web portal

It only available on Akuvox door phone, with new firmware.

A. Use device IP to login its web portal, change the ID to 9958
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B. Click Export to export the device key.
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C. The tool will search the device automatically.
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D. Please send this file to our technical support team or jerry@ametagroup.com or your sales representative to generate and unlock.bin file for you (please allow 1 or 2 days for this process. Don't lost your password!)

E. Click Choose File to import unlock.bin file, Click Import button to import;
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F. The password will be reset to admin;