How To Reset VTH Password via Computer

  • Updated on Feb 13, 2022
  • Published on Feb 13, 2022
  • 1 minute(s) read
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Description

This guide will show you how to reset the password of a Dahua VTH over a local network using

VDP Config.

Prerequisites

    • Windows PC.
    • Dahua video intercom device on the same LAN as the PC
    • DaHua Toolbox
    • VDP Config

Video Instructions

https://youtu.be/2AgxaEHG80k

Step by Step Instructions

  1. Open DahuaToolbox and click Open next to VDPConfig

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  1. Discover the device in VDPConfig

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  1. Select System Settings section

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  1. Click Device Password

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  1. Select the device(s) you wish to reset the password for on the left using the checkbox

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  1. Click Reset Password

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  1. Confirm the prompt

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  1. Use the dropdown box next to Reset Mode to select XML File

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The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

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A prompt will confirm a successful reset and generation of the XML file.

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  1. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

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  1. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

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Save the results.XML file to the computer

  1. In VDPConfig at the Reset Password interface click Open

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  1. Select the results.xml file click Open

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  1. Click Next

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  1. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

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A green checkmark next to the device will confirm a successful password reset

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