Watch On
Reset Devices on Akuvox Cloud Platform
When the device is connected to the SmartPlus Cloud, you can reset it directly on the management portal.
Note
The following device models with specific firmware versions or higher support resetting from the Cloud:
- S539: 539.30.10.109
- X916: 916.30.10.116
- X915 V1: 915.30.10.110
- X915 V2: 2915.30.10.106
- X912: 912.30.11.29
- E12 V2.0: 312.30.10.102
- R29: 29.30.10.103
- R20 V5.0: 320.30.10.223
- A01/A02: 101.30.10.108
- A03: 103.30.10.111
- A05 V2.0: 205.30.10.104
- A08: 108.30.1.16
- A094: 92.30.10.112
For Installers
Take a community project as an example.
1. Log into the Akuvox Cloud platform with an installer account.
2. Click
of the target community on the Sites module.
3. Click Intercom Devices and search for the device by its MAC, device name, SIP number, or owner’s name.
4. Click 
of the target device.
5. Click Settings and click Reset .
For Property Managers
1. Log into the Akuvox Cloud platform with a property manager account.
2. Click Devices and search for the target device.
3. Click 
of the target device.
4. Click Settings and click Reset .
