---
title: "Video Intercom/SIP 2.0/How To Call DMSS"
slug: "video-intercomsip-20how-to-call-dmss"
updated: 2022-02-13T19:52:33Z
published: 2022-02-13T19:52:33Z
canonical: "ametawiki.ametagroup.com/video-intercomsip-20how-to-call-dmss"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Video Intercom/SIP 2.0/How To Call DMSS

### Description

This article will explain how you can setup the DHI-VTO4202F to call our mobile app DMSS.

**IMPORTANT: You will require a customized license firmware in order for this to work. The stock firmware will NOT be able to call DMSS. Please contact your sales representative for more information.**

### Prerequisites

### Step by Step Instructions

1. Login to the VTO's webui

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28756%29.png)

1. Go to the Network settings

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28755%29.png)

1. Be sure that P2P is enabled with the status of "Online"

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28754%29.png)

1. Now navigate over to Household Setting

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28753%29.png)

1. Go to VTH Management

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28752%29.png)

1. We will now be adding a Entry for a room. This will act as a medium to the DMSS. Whenever the room number is called it will also forward the call to DMSS.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28751%29.png)

1. Assign it a room number and Name to customize the entry. Leave the Registration password defaulted. Click on Save when ready.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28750%29.png)

1. The Room entry is now created. We need to create a user so go to the Pencil icon.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28749%29.png)

1. Click on Add User. This user will be the login information you will use to add to DMSS

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28748%29.png)

1. Enter a Username and Password that will be used to login to DMSS.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28747%29.png)

1. You will now see the user entry. Click on Save.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28746%29.png)

1. The user is now added. To add to the mobile app you will need to bring up a specialized QR code. This can be pulled by clicking on the Gear icon.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28745%29.png)

13.Keep this specialized QR code on the screen because we will need to scan it on DMSS.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28744%29.png)

1. Open DMSS and click on the plus icon on the top right.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28743%29.png)

1. Select SN/Scan

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28742%29.png)

1. Allow any camera permissions on phone if needed then scan the specialized QR code we pulled up earlier.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28741%29.png)

1. Be sure to add this device as Local if logged in to a DMSS account. You may encounter errors if added as an Account Device.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28740%29.png)

1. Enter the username and password that was created in the earlier steps. You should also see the Room Number populate on the bottom. Click on Save

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28739%29.png)

1. The device is now added but we need to Subscribe for notifications and Calls now. Go back to Home

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28738%29.png)

1. Select the three horizontal dots to enter the menu

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28737%29.png)

1. Go to Device Details

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28736%29.png)

1. The to Notification

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28735%29.png)

1. Toggle the Notification button to Onn and click on Save. You should get a Successfully Subscribed prompt.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28734%29.png)

1. You can now receive calls on DMSS when the room number is called.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28733%29.png)

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