---
title: "IPC/How To Enable H264"
slug: "ipchow-to-enable-h264"
updated: 2022-02-13T14:47:24Z
published: 2022-02-13T14:47:24Z
canonical: "ametawiki.ametagroup.com/ipchow-to-enable-h264"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IPC/How To Enable H264

## How To Enable H.264
### Description
If you have a H.265 Camera and a H.264 recorder, you won't be able to view your feed! To resolve this issue please follow the steps below to set your IP Camera to the H.264 codec.

### Prerequisites
<ul><ul><li>H.265 IP Camera powered and accessible
<li>Laptop or NVR able to access the IP Camera</ul></ul>

### Video Instructions

![Video](https://youtu.be/3aQ7ay2pR_U){height="480" width="640"}

### Step by Step Instructions

1. Log into the Camera using Internet Explorer and the camera's IP address. If you are on a NVR/HCVR system then use the Main Menu->Cameras->Encode area and skip to step 4.
![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%282%29.png){height="" width=""}


2. Select Setup.
![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%283%29.png){height="" width=""}


3. Select Video.
![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%284%29.png){height="" width=""}

4.On the Encode mode pull-down menu select H.264, and do the same for substream 1 and 2.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%285%29.png){height="" width=""}

5. Select save and make sure you get the message "Save Succeeded!"

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%286%29.png){height="" width=""}