How To Enable H.264

Description

If you have a H.265 Camera and a H.264 recorder, you won't be able to view your feed! To resolve this issue please follow the steps below to set your IP Camera to the H.264 codec.

Prerequisites

• H.265 IP Camera powered and accessible
• Laptop or NVR able to access the IP Camera

Video Instructions

Step by Step Instructions

1. Log into the Camera using Internet Explorer and the camera's IP address. If you are on a NVR/HCVR system then use the Main Menu->Cameras->Encode area and skip to step 4.
   

2. Select Setup.
   

3. Select Video.
   

4.On the Encode mode pull-down menu select H.264, and do the same for substream 1 and 2.

5. Select save and make sure you get the message "Save Succeeded!"