How to Upgrade Cameras and NVRs from Firmware Version 8.24 to the Cloud Version

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Compatible List:

Type

Model

Version

NVR

NVR-3104-4P-AI-S2

V8.2.4.1

NVR-3108-8P-AI-S2

NVR-3216-16P-AI-S2

NVR-3432-AI-S2

NVR-3864-AI

Camera

CAM-IP3174-PV-28-AI

V8.2.4.1

CAM-IP3178-PV-28-AI

CAM-IP3178B-PV-28-AI

CAM-IP3774-PV-28-AI

CAM-IP3778-PV-28-AI

CAM-IP30312-AI

CAM-IP3765W-0550-LPR

CAM-IP3155B-PV-28-AI

CAM-IP3155W-PV-28-AI

CAM-IP3158W-DL-PV-AI

CAM-IP3158B-PV-28-AI-S2

CAM-IP3158B-PV-28-AI-S3

CAM-IP3158W-PV-28-AI-S2

CAM-IP3158W-PV-28-AI-S3

CAM-IP3058-180

CAM-IP3638-25X-AI-V2

CAM-IP3635-25X-AI

CAM-IP3658-PV-37X-AI

If your NVR or camera (model included in the compatibility list) is currently running firmware version 8.24 and you would like to upgrade to the Cloud version, please follow the preparation steps below :

  1. Schedule an appointment with our engineers via our support website: https://ametasupport.com/v2
  2. Prepare the following device informationin advance:
    • Serial Number (SN)
    • Username
    • Password
  3. Ensure that your NVR or Camera is connected to the internet and the network status showing connected.
    • You can verify this by remotely logging in through the mobile app or PC VMS and confirming that the Live View is accessible.