---
title: "How To Reset VTH Password via Computer"
slug: "how-to-reset-vth-password-via-computer"
updated: 2022-02-13T19:43:55Z
published: 2022-02-13T19:43:55Z
canonical: "ametawiki.ametagroup.com/how-to-reset-vth-password-via-computer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Reset VTH Password via Computer

### Description

This guide will show you how to reset the password of a Dahua VTH over a local network using

VDP Config.

### Prerequisites

### Video Instructions

[https://youtu.be/2AgxaEHG80k](https://youtu.be/2AgxaEHG80k)

### Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28732%29.png)

1. Discover the device in VDPConfig

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28731%29.png)

1. Select System Settings section

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28730%29.png)

1. Click Device Password

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28729%29.png)

1. Select the device(s) you wish to reset the password for on the left using the checkbox

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28728%29.png)

1. Click **Reset Password**

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28727%29.png)

1. Confirm the prompt

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28726%29.png)

1. Use the dropdown box next to Reset Mode to select XML File

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28725%29.png)

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click **Next** to proceed

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28724%29.png)

A prompt will confirm a successful reset and generation of the XML file.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28723%29.png)

1. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28722%29.png)

1. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28721%29.png)

Save the results.XML file to the computer

1. In VDPConfig at the Reset Password interface click Open

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28720%29.png)

1. Select the results.xml file click Open

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28719%29.png)

1. Click **Next**

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28718%29.png)

1. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28717%29.png)

A green checkmark next to the device will confirm a successful password reset

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image%28716%29.png)