How to factory reset IP camera ?
      • 11 Feb 2022
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      How to factory reset IP camera ?

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      Article summary

      Description
      This guide will show 2 methods of defaulting new-generation IP cameras by Hardware reset button OR ConfigTool.

      Method 1 - Hardware Reset

      Long-press the reset button for 10 seconds when the camera is powered up. Then the camera will default itself.

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      Note: Reset button may locate at the sides. If you can't find IPC Reset Button, then this camera is an old type.

      Method 2 - ConfigTool

      Step1 Open ConfigTool and find reset button as below

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      Another Reset spot for the New version of ConfigTool, we click to agree with the statement.

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      Step2 Click Ok, reset with an XML file.

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      Step 3 Export the file to a defined Path

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      Step 4 Email us the exported file.

      Here is the list you can email to:

      Jerry@ametagroup.com

      Note: Don't forget to attach your company name, and of course, the exported file.

      Step 5 Wait to get the email back with the attached file call "result.xml". Then input to ConfigTool.

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      Step 6 Hit Next and Create new password for IP camera.
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