How to factory reset IP camera ?
  • 11 Feb 2022
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How to factory reset IP camera ?

  • PDF

Description
This guide will show 2 methods of defaulting new-generation IP cameras by Hardware reset button OR ConfigTool.

Method 1 - Hardware Reset

Long-press the reset button for 10 seconds when the camera is powered up. Then the camera will default itself.

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Note: Reset button may locate at the sides. If you can't find IPC Reset Button, then this camera is an old type.

Method 2 - ConfigTool

Step1 Open ConfigTool and find reset button as below

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Another Reset spot for the New version of ConfigTool, we click to agree with the statement.

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Step2 Click Ok, reset with an XML file.

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Step 3 Export the file to a defined Path

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Step 4 Email us the exported file.

Here is the list you can email to:

Jerry@ametagroup.com

Note: Don't forget to attach your company name, and of course, the exported file.

Step 5 Wait to get the email back with the attached file call "result.xml". Then input to ConfigTool.

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Step 6 Hit Next and Create new password for IP camera.
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