How To Add A VTO and VTH to DSS Express
      • 14 Feb 2022
      • 3 Minutes to read
      • PDF

      How To Add A VTO and VTH to DSS Express

      • PDF

      Article summary

      How To Add A VTO and VTH to DSS Express

      Description

      This Step by Step guide will provide instruction to setup A VTO2111D-WP To A VTH5221D via a LAN connection and connect to DSS Express

      Prerequisites

        • VTO2111D-WP - Initialized, Configured on the Network
        • VTH5221D - Initialized, Configured on the Network
        • DSS Express Server - Setup, Configured on the Network
        • DSS Express Client installed

      Video Intercom Deployment Best Practices

      Video intercom devices require exact network and programming information entered at each interface in order for the devices to function as expected.

      Before attempting the guide on this page it is useful to collect all the information from each device - VTH, VTO, and DSS Express. This will be useful as a reference when entering the different device information at each device.

      Step by Step Instructions

      Below are several sets of instructions for setting up the VTH, VTO, and DSS Express Client

      VTH

      1. Long press (for about 5 seconds) the Settings icon until a window pops up asking for a password

      image.png

      1. Enter the password (Default: 123456) and press OK

      image.png

      1. The Advanced Settings will be displayed

      Under the Network information, confirm the Network information of the VTH device

      image.png

      1. Under VTH Config - The Room No. can be adjusted by pressing/tapping inside the field and a keyboard will be displayed

      image.png

      1. Enter the correct Room No. , for this guide it will be 9901#0

      image.png

      Then press OK

      1. Under SIP Server, enter the information from the DSS Express Server, since it will be acting as the SIP server in this deployment.

      All information must be entered on this screen

      image.png

        • Server IP: IP of DSS Express Server - in this example 192.168.2.96
        • Network Port: 5080
        • User Name: Leave at default
        • Register Pwd: Leave at default
        • Domain:VDP
        • User Name:username for DSS Express Server - in this example system
        • Login Pwd:password for user in DSS Express
      7. Once the correct information for the DSS Express Server has been entered, toggle Enable Status to ON, then press OK

      image.png

      1. Under VTO Config, enter the information from the VTO device in the section labeled Main_VTO

      image.png

      1. Once the information has been entered, switch Enable Status to ON

      image.png

      1. After a few moments you will get confirmation the VTO information has been set correctly

      image.png

      VTO

      1. Log into the web interface of the VTO by typing its address in a browser and entering the username and password

      image.png

      1. Once logged in select Network Setting

      image.png

      1. Select SIP Server on the left

      image.png

      1. All information must be entered on this page

      image.png

      Uncheck Enable

      Server Type: Express/DSS

      IP Addr: IP Address of DSS Express Server

      Port: 5080

      leave Username/Password as default

      SIP Domain: VDP

      SIP Server Username: system

      SIP Server Password: Password for user

      image.png

      1. Click Save once all fields have been entered.

      The unit will reboot after making those settings changes.

      image.png

      DSS Express Client

      The VTO and VTH device now need to be added to the DSS Express through the DSS Express S Client

      1. From the Homepage of DSS Express S Client - Click Config

      image.png

      1. Click Residence Config

      image.png

      1. Make sure the settings - Build Enable and Unit Enable are not turned on

      image.png

      1. From the Homepage of DSS Express S Client - Click Device

      image.png

      1. Click '+ Add'

      image.png

      1. The Add Device interface will appear. Enter all required information

      image.png

        • Device Name:Name for the device in the software
        • Register Mode: IP Address
        • Device Category: Video Intercom
        • IP Address: IP Address of Device
        • Port: 37777
        • Organization
        • Username: Username of device
        • Password: Password
      7. Click Add to finish adding the device

      image.png

      1. Repeat the process to add the VTH, by clicking '+ Add'

      image.png

      1. Enter all device information and click Add to finish adding the device

      image.png

      1. Once the devices have been added, click the Pencil icon under the Operation column to confirm the device details.

      image.png

      1. Click Video Channel

      image.png

      1. Click Get Info

      image.png

      1. Click AC Channel, then Get Info

      image.png

      Click OK

      Once complete

      Troubleshooting

        • f you are able to get only video and no door/lock control, or vice versa, try confirming the Device Information at the DSS Express Client:

      image.png

      image.png

      VTO

        • If VTO and VTH won't communicate with each other after setting up, follow the below troubleshooting steps:
      1. When the unit boots back up, log into the device again and go to Local Setting

      image.png

      1. Change Villa Call No. to the Room No. the VTH was set to in the previous step (In this example from 9901 to 9901#0)

      image.png

      1. Click Confirm to save changes

      image.png

      1. Press the call button on VTO again and see if the VTH will receive the call. If the call goes through, follow the rest of the steps.

      2. Log into the web interface of the VTO by typing its address in a browser and entering the username and password

      image.png

      1. Click Local Setting

      image.png

      1. Change the Villa Call No. from 9901#0 -> 9901

      image.png

      1. Click Confirm to save changes

      image.png

      Tags: Intercom