How to add a device in the Mobile App
      • 30 Oct 2024
      • 1 Minute to read
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      How to add a device in the Mobile App

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      Article summary

      Compatible List:

      Type

      Model

      Version

      AI Color
      Mobile Application

      IOS

      4.4.1

      Android

      4.4.1

      NVR

      NVR3104-4P

      V8.2.4.1-20240914

      NVR3108-8P

      NVR3216-16P

      NVR3216-16P-AI

      NVR3432-16P-AI

      NVR3432(No POE)

      XVR

      XVR-3104-AI

      V8.2.4.1-20240925

      XVR-3108-AI

      XVR-3216-AI

      20240618

      XVR-3432-AI

      IP Cameras

      CAM-IP3058-180-PV-AI

      V31.35.8.2.4.1_240807

      CAM-IP3135W-A-SI-28-AI

      CAM-IP3135B-A-SI-28-AI

      CAM-IP3135W-AA-SI-Z-AI

      CAM-IP3335W-AA-SI-Z-AI

      CAM-IP3155B-PV-28-AI

      CAM-IP3155B-PV-Z-AI

      CAM-IP3155W-PV-28-AI

      CAM-IP3155W-PV-Z-AI

      CAM-IP3335W-28-AI

      CAM-IP3138W-A-SI-28-AI

      CAM-IP3138B-A-SI-28-AI

      CAM-IP3138W-AA-SI-Z-AI

      CAM-IP3158W-PV-28-AI-S3

      CAM-IP3174-PV-28-AI

      CAM-IP3178B-PV-28-AI

      CAM-IP3178-PV-Z-AI

      CAM-IP3338W-AA-SI-Z-AI

      CAM-IP3338W-28-AI

      CAM-IP3355W-PV-28-AI

      CAM-IP3355W-PV-Z-AI

      CAM-IP3358W-PV-28-AI

      CAM-IP3358W-PV-Z-AI

      CAM-IP3638-PV-4X-AI

      CAM-IP3635-33X-AI

      CAM-IP3735W-AA-SI-Z-AI

      CAM-IP3738W-AA-SI-Z-AI

      CAM-IP3755W-PV-Z-AI

      CAM-IP3758W-PV-Z-AI

      CAM-IP3778-PV-28-AI

      Related question:

      • Where to find the P2P ID(S/N)?

      Step by step instructions

      1. Open the App Store on iOS or Google Play on Android, search for AI Color, and install it on your phone. The following steps demonstrate the process on an iOS system. The procedure on Android is very similar and can refer to the iOS steps as a guide.

      A logo on a square  Description automatically generated

      1. Open the app and tap the main menu icon in the top left corner. Next, tap Device List. Then, tap the add icon in the top right corner and select IPC/NVR/DVR.

      A screenshot of a phone  Description automatically generated

      1. There are four ways to add a device in the app. It is recommended to add the device by ID rather than by IP, as the device will be disconnected if it and the mobile phone are not on the same network.

      A screenshot of a phone  Description automatically generated

      1. The device will appear in the Device Manager with a 'Connected' status.

      A screenshot of a device manager  Description automatically generated

      1. Finding the P2P ID (also known as S/N)
      • On the device sticker.

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      1. Log in to the device's web page, then navigate to Remote Setting > Information (System).

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