---
title: "Cannot mount the pull arm track with a gap between the door"
slug: "gap-between-the-pull-arm-track-and-the-door"
tags: ["Ai Base", "ADC-AI-S300", "Door Operator", "Pull"]
updated: 2025-05-12T20:59:47Z
published: 2025-05-12T20:59:47Z
canonical: "ametawiki.ametagroup.com/gap-between-the-pull-arm-track-and-the-door"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cannot mount the pull arm track with a gap between the door

## Caution

*** This type of problem will only appear on pull installation which is using pull arm.**

## First Solution

### 2 Inches Installation (Suggestion

![Screenshot 2025-05-08 113547.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Screenshot%202025-05-08%20113547.png)

## Second Solution

### Fill up the pull arm track

- Straight fill up the gap between track and door

![Image_20250508113721.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508113721.jpg)

## Third Solution

### Change to Z pull arm

- Z pull arm has extra 1 inch thicker and will be able to support wider or deeper door frame.
- Below images are compared with regular pull arm ![Image_20250508153026.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508153026%281%29.jpg)
- Z pull arm is lower than the regular pull arm.
- Z pull arm can go under the door frame.

![Image_20250508153221.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508153221.jpg)