--- title: "Cannot mount the pull arm track with a gap between the door" slug: "gap-between-the-pull-arm-track-and-the-door" updated: 2025-05-12T20:59:47Z published: 2025-05-12T20:59:47Z canonical: "ametawiki.ametagroup.com/gap-between-the-pull-arm-track-and-the-door" --- > ## Documentation Index > Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt > Use this file to discover all available pages before exploring further. # Cannot mount the pull arm track with a gap between the door ## Caution *** This type of problem will only appear on pull installation which is using pull arm.** ## First Solution ### 2 Inches Installation (Suggestion ![Screenshot 2025-05-08 113547.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Screenshot%202025-05-08%20113547.png){height="" width=""} ## Second Solution ### Fill up the pull arm track * Straight fill up the gap between track and door ![Image_20250508113721.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508113721.jpg){height="" width=""} ## Third Solution ### Change to Z pull arm * Z pull arm has extra 1 inch thicker and will be able to support wider or deeper door frame. * Below images are compared with regular pull arm ![Image_20250508153026.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508153026%281%29.jpg){height="" width=""} * Z pull arm is lower than the regular pull arm. * Z pull arm can go under the door frame. ![Image_20250508153221.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250508153221.jpg){height="" width=""}