---
title: "Door cannot close properly"
slug: "door-cannot-close-properly"
updated: 2025-05-13T13:09:10Z
published: 2025-05-13T13:09:10Z
canonical: "ametawiki.ametagroup.com/door-cannot-close-properly"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Door cannot close properly

## There are multiple reasons that the door cannot be fully closed.

- Reset the door operator before any reinstallation or parameters setup error.
- Please read through the FAQ "[How to do factory reset](/v1/docs/how-to-reset-parameters)"

### The door clamp by the door strike.

- Make sure the strike status in unlock.
- Make sure the strike and the latch work smooth
- Enable Power Close from 0 to 1
- Please see the FAQ "[Special Scenario Parameter Setting](/v1/docs/special-scenario-parameter-setting)" for detail information.

![Image_20250512105339.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250512105339%281%29.jpg)

### The door cannot be fully close with a small gap left

- Most likely happened on fully close installation
- Increase latching speed
- Enable Power Close from 0 to 1
- Please see the FAQ "[Special Scenario Parameter Setting](/v1/docs/special-scenario-parameter-setting)" for detail information.
- If both parameters did not make any difference, please read through the FAQ "[How to install the door operator](/v1/docs/how-to-install-the-door-operator)" reinstall the arm by fully open position.

![Image_20250512105516.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250512105516.jpg)

### The door will bounce left and right at the end of closing cycle.

- Make sure the spindle is fully open until hard stop than install  the arm.
- please read through the FAQ "[How to install the door operator](/v1/docs/how-to-install-the-door-operator)" reinstall the arm accordingly.

![Image_20250512105853.jpg](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/Image_20250512105853.jpg)