---
title: "Configure Group Call"
slug: "configure-group-call"
updated: 2024-12-04T19:35:12Z
published: 2024-12-04T19:35:12Z
canonical: "ametawiki.ametagroup.com/configure-group-call"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://ametawiki.ametagroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Group Call

## Description

Group call feature allows users to call all the contacts simultaneously in a group. Initiating a group call on the door phone will ring all indoor monitors in the designated group. This saves time from calling each device separately.

## Configure Local Group Call

**S532, X912, R28, R27, R20 Series, R25A, E12, E13, and DB01** We take R20K as an example.

1. Log into the device’s web interface with the username and password. The default is admin.
2. Navigate to the web Intercom > Basic > Manager Dial interface.
3. Select Group Call and enter the target IP/SIP numbers—one number in each box. Please note that on R20B, you can configure several push buttons.
4. Select what the device will do when the call is refused.
  - End This Call Only: The device will continue to call the next number.
  - End All Calls: The device will stop calling.  

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-UOYBXWC5.png)
5. Click Submit to save the configuration. After configuration, users can call contacts in one group simultaneously by pressing the push button or manager button on the door phone.

**S539, X916, X915, R29, E18, and E16** We take R29 as an example.

1. Log into the device’s web interface with the username and password. The default is admin.
2. Navigate to the web **Contacts > Contacts** List interface and scroll to Group.
3. Enter the group name and click **+Add** to create a group. ![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-YMETT8R3.png)
4. Scroll to Local Contacts List. Assign the desired contact(s) to the target group. ![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-DKYQF4S9.png)
5. To decide what the device will do when the call is refused, navigate to **Intercom** > **Basic** > **Group** Call interface.
  - End This Call Only: the device will continue to call the next number.
  - End All Calls: the device will stop calling.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-Q76HAMZ6.png)

After configuration, users can call contacts in one group by tapping **Contacts >** ![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-0XYF7X1W.png)

of the target group on the door phone.

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-7V8SGC0Y.png)

## Configure SmartPlus Cloud Group Call

When the device is connected to the SmartPlus Cloud, users can configure the group call on the SmartPlus App.

          Note

          

- For users of master accounts in community projects, the following requirements should be met to see the group call option:
  - The SmartPlus App’s version should be 6.81.0.3(Android)/6.81.3(iOS) or higher;
  - The door phone should be R29 with firmware version 29.30.10.205 or higher; X915 with firmware version 2915.30.10.205 or higher.
- Otherwise, ONLY the users of master accounts in single-tenant projects can configure this feature.
- No number should be filled in the Group Call Number(Local) box. Otherwise, it may lead to Cloud group call failure.

1. Tap **Me > Settings > Call Settings > Contact Preference** to enter the settings page.
2. Select **Group Call** and tap Submit.  

![image.png](https://cdn.document360.io/698fbf35-46b1-42c8-9a01-0506761ce4e8/Images/Documentation/image-30QTV99T.png)

When visitors press the push button or manager button on the door phone, the group call will be made to the indoor monitors and SmartPlus App(s) in the family.

## Related

- [Configure Sequence Call](/configure-sequence-call.md)